Returns & Exchanges

P.C. Chandra Jewellers is committed to ensuring your complete satisfaction with every exquisite piece. If you are not entirely satisfied with your purchase, we offer a transparent and hassle-free return and exchange policy within 15 days of delivery.

Return Process

  • 1.
    Initiate Request

    Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.

  • 2.
    Quality Verification

    Ensure the jewelry remains unworn, in its original condition, and includes all original tags, certificates, and invoices for a successful inspection.

  • 3.
    Secure Packaging

    Place the item back in its original P.C. Chandra luxury box and secure it within a tamper-proof shipping envelope provided by our courier partner.

  • 4.
    Reverse Pickup & Refund

    Our logistics team will schedule a secure pickup from your doorstep, and upon successful quality check at our facility, your refund will be processed within 7-10 business days.