Returns & Exchanges
P.C. Chandra Jewellers is committed to ensuring your complete satisfaction with every exquisite piece. If you are not entirely satisfied with your purchase, we offer a transparent and hassle-free return and exchange policy within 15 days of delivery.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.
- 2.Quality Verification
Ensure the jewelry remains unworn, in its original condition, and includes all original tags, certificates, and invoices for a successful inspection.
- 3.Secure Packaging
Place the item back in its original P.C. Chandra luxury box and secure it within a tamper-proof shipping envelope provided by our courier partner.
- 4.Reverse Pickup & Refund
Our logistics team will schedule a secure pickup from your doorstep, and upon successful quality check at our facility, your refund will be processed within 7-10 business days.
